ORDERING BY PHONE
Ordering online can be very simple but for those who feel they would prefer to talk to one of the team call us now on 0845 450 9333.
Step 1 - Locating your products
a) Using the search facility at the top right of the screen, enter the name or type of product, or a product code if you know it, that you are wishing to purchase and click on the search icon.
b) Browse through the categories listed at the top of the page and select the product(s) you are looking to purchase from the drop down menus.
c) Alternatively, you may have entered the site using a search engine, in which case you may already have landed on the product page you require.
Step 2 - Adding products to your basket
Adding items to the basket could not be easier. On each product page there is a large green 'ADD TO CART' button located directly next to the product image and below the description. Just select the quantity you require and click this button and in a few seconds the products will be added to your shopping basket.
A pop-up window will appear which says 'Shopping Cart Updated'. You can then choose to either 'Continue Shopping' or 'Go to Checkout'. The latter option allows you to view your purchases. You can also do so by clicking on the 'CART' icon at the top of the page.
Step 3 - Your shopping cart
In 'Your Shopping Cart' you can see a detailed, amendable list of products in your basket. At this stage you can amend quantities, check the running total of your purchases and check delivery costs. You can now click on 'Continue Shopping' or, if you are happy with your order select 'Checkout Securely' and this will take you through to a screen which asks you to enter your email address.
Step 4 - Registration
If you have not already registered with ONLINE BUILDERS MERCHANTS you now have the option of creating a new account but you can place an order without an existing account by simply entering your email address and we wil confirm your order by return.
When asked to enter the address details please ensure that the BILLING ADDRESS entered matches exactly to the address that your bank statement is sent to (for protection against fraud).
You can have your goods delivered throughout the UK (although delivery charges may vary).
Step 5 - Processing your order
Once all the above have been completed you will be forwarded to our payment facility where you will asked simply just to enter your card details once all compulsory boxed have been complete click AUTHORISE to make the payment.
Step 6 - What’s next?
You will receive an email detailing your order and details regarding delivery.
Goods are delivered within 5 working days although most goods will be delivered within 48 hours and many smaller easy to deliver 24 hours
Happy Shopping !!